How to get support
Please post your general support questions.
Explain in detail what you need help with.
Tell us what browser/desktop app/OS/runtime you're using.
Include a screenshot, video, code snippet, or a .rev backup file.
For help with your account or billing questions, please contact us here.
Holiday Hours
Most of our team is on break from December 25th through January 1st. We'll still be monitoring, but it may take us longer to respond to general support requests. Enterprise customers, please reach out to your dedicated account managers on Slack for urgent support.
Can my animation start in front and then pass behind another object?
Can my animation start in front and then pass behind another object? (For example: A Cloud circling a planet.) I've seen this explained in another video but I can't find that video. If anyone can just tell what this is called that would also be helpful. I don't mind researching myself. I just don't know what this is called.
Animations not playing properly in Nested Artboards
I have made button animations. Each button has it's own artboard. I wanted to test out multiple buttons at the same time to see how the animations are looking together. So I made a new artboard and added my button artboards as nested artboards. But the animations aren't triggering. I have faced this issue in the past, but it has been fixed on its own without me doing anything. This time the issue is persisting.
Rive Render for Flutter
Any updates on Rive Render for Flutter? We’re starting a project and need to know if it’ll be ready soon, especially with the new responsive layout features.
PNG illustration and card design are not responsive together
Hello, I'm currently having a problem with composing a card design with an illustration inside. There's no way I can get the illustration to be responsive inside the card.
Do you have a tip for this?
scale a circule without loosing the proportion of it outline?
How can I enlarge a circle without losing the proportion of its outline? I have a circular shape with an X stroke value, and when I scale it, that value is lost. Could you help me?
Why can't I receive the invitation message when I invite a partner to join the team?
I am unable to invite my partner to join my Workspace. And I tried to ask my friend to invite me to join his Workspace using his Rive account, but I couldn't receive any notification of the invitation.
This may be a bug in Rive, I don't know why.
Recommendations and good practices to create a full body avatar selector with a couple thousands layers
Hi there!
I'm testing a file that is going to be an avatar selector similar to Duolinguo's but with a couple of thousands layers and full body. I'll have multiple outfits for the avatar, so people can select (for example) a dinosaur shoes (from the dinosaur outfit) and a shark hat (from the shark outfit) plus skin colors and hair color.
I just have a couple of animations and I think this won't be a heavy aspect of this file, just a state machine, 1 idle, 1 idle breaker and 3 animations. But multiple layers to make the logic for the different outfit combinations.
My file has multiple svg for the body parts and outfits (like 3) and everything runs smooth to this point. But if I test duplicating the solo layers for each outfit to mock a 50 or 100 layers file the performance drops...
Possible solutions from my POV:
working the outfit layers with embedded or referenced assets
reduce the look of the avatar to shoulders and head instead of full body
Do you have any other recommendations that I'm missing to make this better,
Thanks!
Importing Rive Files
I have a Rive file from my designer and I need to see how it's set up so I can update my code so I can load between different states.
Is there a way to import the file into Rive so I can check through it>
Add items to scroll list at runtime
With the new scroll feature, is it possible to add and remove items to the list at runtime? I have a use case where an end user can save items and they have to be added to or deleted respectively.
Automatic Text / Typewriter effect
Hi, Rive noob here, how would i go about creating an automatic text / typewriter effect like Territory Studios discuss here, so that each time whichever keystroke is pressed, the correct message is displayed, stroke by stroke, letter by letter ? As seen in this video at 21:55 :
Working with nested animations and nested artboards
Hi!
So maybe I have missed something, but I am now looking into creating a static animation with Rive. It will kind of be a fake app UI animation.
Right now I have created a few nested artboards and added timeline animations to them. If I go to the parent artboard and add the animations there from my nested artboard I can key the "playing" attribute. But when I scrub the timeline everything is still / or gets reset. If I press play the animation plays but if I pause everything goes back to the initial state. How should I then be able to animate the other animations If I can't preview animations going on?
Another way would be to set up state machines and trigger the animations with variables, but from what I understand you can't key triggers only booleans? I guess the best way to do this would be to not use nested artboards and keep everything that will animate together on the same artboard?
Interactive animation doesn't working properly on Android
hello all!
Anyone having an issue with the .riv file in the android?
I have a simple interactive animation that simply has two timelines, all of them have a buttons, when you tap on the button in the first animation will navigate to the other timeline and the reverse. It's working properly on the iOS but it's not in the android!! Any one knows what is the issue?[1:36 PM]
here is the screenshot of how its should work
Message #general
Unable to delete or move projects and files
Hello,
I am having trouble deleting files and projects, and also I am unable to move files from one project to another. While attempting to do this, I am set up as a full admin that "has access" to the projects.
Please see the attached video for a better explanation. My user name and project names are blurred out but the main ideas are still visible.
Any help would be greatly appreciated.
Can nested artboards be responsive?
I have an artboard that is set up to be fully responsive. Now, when I insert this as nested artboard into another artboard, it seems to lose all responsive properties.
Is that expected behavior at this time? 🤔
Can nested artboards be responsive? 🤔
How to copy an animation (timeline) from one artboard to another?
I have a confetti layer (group) with an animation (timeline) on artboard A. How do I copy this to artboard B? Copying the group won't copy the associated timeline. And there is no option to copy a timeline. 🤔
Scale elements of an artboard
I have an artboard with a sphere inside of it. People use our app on different device sizes. My specific problem is that I want the artboard to take up the entire screen of any device it is used but the sphere element to be of the same size or more specifically scale up or down by the value I provide. How can I control the scale property of the individual elements of the artboard. I am doing this in flutter.
Hover doesn't work
Hi Rive Team!
My bug is: hover stopped working in my "interactive button" project (and 6 other versions of same exact project) . It used to work even yesterday, but today I opened it and it just doesn't. I created a new project from scratch and basically fully replicated the hover behaviour - and it works. So seems the problem is with the exact project - something went broken overnight. It looks like the system doesn't recognise the mouse pointer position or something, because the boolean condition doesn't react at all when I hover over the "trigger area".
My main project is much more complex then the quick test one I created to replicate the hover behaviour. So building it from complete scratch will bring a lot of pain. And also, I have this exact same button created in 6 other variations, and replicating them all will be a disaster 😳
Here is the video with the bug. Looking forward to your answer. Thanks!
Need Help with Hover/Static States
I’m trying to create a hover interaction where a static image transitions to an animated icon on hover, and back to the static image when hover ends. However, I’m encountering issues where neither the static nor hover states are appearing correctly during the transitions. Here’s what I’ve done:
1. Imported my static image and animation (JSON exported from After Effects).
2. Created a State Machine with Static State and Hover State.
3. Set opacity of the static image to 100% in the Static State and 0% in the Hover State.
4. Set opacity of the animated icon to 0% in the Static State and 100% in the Hover State.
5. Configured a Boolean input (isHovering) to transition between states:
• Static State → Hover State when isHovering == true.
• Hover State → Static State when isHovering == false.
The state transitions are logged correctly in the console (see screenshot), but:
• When transitioning to Hover State, the animated icon doesn’t appear.
• When transitioning back to Static State, the static image doesn’t reappear.
Environment Details:
• Browser/App: Rive Desktop App
• Operating System: macOS
• File Type: Static image (PNG/JPG) and JSON animation (Lottie export).