Quick Links
Not sure where to start? Ask in the community — you’ll usually get the fastest response.Get Help
- Peer-to-peer Support — Best for how-to questions, learning Rive, and general debugging help from the community
- Voyager Support — Priority support with direct help from the Rive team for production issues and blocking bugs (included with Voyager)
- Enterprise - For teams that need closer collaboration, Enterprise plans include a dedicated Slack channel with the Rive team
- Discord — Chat with the community in real time for quick questions and discussion
Report & Request
- Report a Bug — Report issues with the editor or runtimes
- Request a Feature — Suggest improvements or new features
- Early Access — Discuss and give feedback on early features
Account & Access
- Account Support — Billing, account issues, or private inquiries
FAQs
Where should I ask technical questions?
Where should I ask technical questions?
For most technical questions, the fastest way to get help is through the community.
You’ll often get answers from both the Rive team and other experienced users.If you’re working on something production-critical or need direct help from the Rive team, consider Voyager support.
When should I email support?
When should I email support?
Use email support for:
- Billing or account issues
- Security concerns
- Private or sensitive information
What’s included in Voyager support?
What’s included in Voyager support?
Voyager support gives you direct access to the Rive team with faster, more in-depth help.This is best for:
- Production issues
- Blocking bugs
- Help debugging complex setups
How do I cancel my Rive subscription?
How do I cancel my Rive subscription?
See Cancel My Account.
Where can I find runtime-specific FAQs?
Where can I find runtime-specific FAQs?
You can browse runtime-specific FAQ pages here: