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L
1m ago

RIVE EDITOR - Project frozen/corrupted

So I was designing something in the rive editor for a couple hours, everything was going great, until I added a stroke with some dash lines. Since the look i was going for required some specific dash lines with gaps, I started tweaking carefully with the dashes options, until suddenly I don't know If I cranked them way too high or something, but the entire rive editor froze.

I thought it was just a simple bug, so I closed and opened the same project once again using another web tab, but that specific project just wouldnt load, and caused the webpage to freeze. Like, the rive editor homescreen; where I can see all of my projects; works fine, and opening other projects work fine, but when I try to open that project I was working on, then the project just doesnt load and the whole page freezes.
I'm pretty sure the problem was me tweaking that dashes because the problem happened exactly at that moment.

I've also already tried opening the project on another web browser, and even on another machine, but the problem is still the same :( Is there a way I can recover my project? Like my guess is that that specific value for the dash is causing something in the file so that it can't be loaded, so is there a way I can somehow just delete that conflicting layer from outside the editor, so that I can open the file? Thanks so much for any answers or suggestions!

1 reply
R
R
1m ago

This was also sent to our support system as well. The issue should be resolved.