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U
11d ago

macOS app crashing in the rive::FontAsset::decode function

Hi all,

I've got an app running RiveRuntime, and one of the users reported frequent crashes. I checked the crash log and it says the crash is occurring in the Rive runtime, specifically in the rive::FontAsset::decode function.

The error is an EXC_BAD_ACCES (SIGSEGV): "exception" : {"codes":"0x0000000000000001, 0x0000000000000000","rawCodes":[1,0],"type":"EXC_BAD_ACCESS","signal":"SIGSEGV","subtype":"KERN_INVALID_ADDRESS at 0x0000000000000000"},

I am not exactly sure why this is happening, especially if it's only happening for one person. The user is running macOS Sonoma on an Dual-Core Intel i5 chip.

Would appreciate any ideas on why this crash is occuring.

4 replies
D
U
11d ago

Thanks for letting us know. I'll grab the relevant person to take a look at this.

D
11d ago

Can you share a few more details, such as which platform is your app building for (I'm assuming macOS), which version of the runtime you're using, and if possible, can you share the crashing .riv file? If you're not comfortable sharing it publicly, you can open a support ticket in Jira here.

U
10d ago

Sure thing, thanks!

U
10d ago

Yes the app is built for MacOS Sonoma or later. I'm using 6.1.0 of RiveRuntime. I've just submitted a support ticket with reference RIV-6177.

Thanks a lot!