Upgrade error

Hi We're looking into this now. Would you mind creating a ticket with Support, so we can communicate with you directly? Thanks!

Hi ! From your account page (https://rive.app/account/), click on Manage Workspace for the workspace you want to upgrade. Then click on Manage billing. Is that where you are getting the error? It should take you to a Stripe page where you can put in your payment information.

Yes, I had click upgrade in main page and after I choose the plan and click confirm&pay, error shows.

Hi Chad, I would create a ticket. Thanks.

Your screenshot isn't showing the place to enter your payment information. I have responded to your ticket.