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S
2mo ago

Rive file won't open after importing heavy Figma-made SVG file

Hey,

I have an urgent deadline with a client and I tried to add in a Figma-made SVG into my Rive file that has lots of compound paths/vector layers. Don't know how Figma made it such a big SVG file when I exported it from there (around 580KB) but now because it's in the Rive file it's made it impossible to open the file without it crashing.

I've tried opening it in the Desktop app, Chrome, Safari to no avail. I've created a new file to work from temporarily but I need access to this file ASAP.

If there's a way to just delete this heavy asset from this file or revert it back to a version where this asset didn't exist, I would really appreciate that. The file ID is 356718 - 801697.

I'm not even sure if file size is the issue but if it is, wish there was a warning modal when importing potentially large files that could prevent this in the future!

Thanks.

2 replies
C
2mo ago

Hi I'm sorry for this problem. I'm not sure what the cause could be. It could be the size or it could be that the svg has something that is causing the crash. Can you share the .rev file to check it?

C
2mo ago

If you contact Support with your Rive account email we can look into reverting the file to a previous revision. And if you share the SVG with Support we can investigate the issue.