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L
5mo ago

No Artboards

  1. Explain what's not working in detail.
    Artboards are gone. The components are there, but you cannot see any of artboards, even newly created ones.

  2. Tell us what browser/desktop app/OS/runtime you're using.
    Windows11, BETA +wRR 0.8.1740

  3. Include a screenshot, video, code snippet, or a .rev backup file.
    Creating new artboards does not make a difference.


10 replies
C
L
C
5mo ago

Hi What happens when you have the artboard name selected in the hierarchy and you press the "F" Zoom to fit shortcut key?

L
5mo ago

The Zoom changes, but the artboard is not appearing.

C
5mo ago

If you create a new file, does the issue reproduce in that new file?

Can you share a .riv of the file here or directly with Support?

L
5mo ago

The issue persist. I created 500 by 500 artboard, it does not show.

untitled.riv
0 KB


C
5mo ago

Sorry, I meant can you share a .riv of the file in your screenshot?

C
5mo ago

Also, would you mind closing all files (but leave the app running) and then trying to clear the app cache using the shortcut Ctrl+Shift+Alt+period? May not resolve the issue, but would be good to know.

L
5mo ago

It does not help clearing app cache. The issue persists.

jukebox_emotes.riv
664 KB

Here's the .riv file, I doubt it has to do anything with the file, since the blank new one also has the issue

C
5mo ago

Thanks for sharing the files. We're able to open them fine, which suggests there may be a permissions or similar issue. To help us troubleshoot, please try copy-pasting the file from Personal Files to the Shared Project (right-click on the file thumbnail to show the copy and paste actions), and then see if the file opens correctly in Shared Project.

L
5mo ago

The file is is Shared Projects.

The issue persists. (Even pressed F)

L
5mo ago

After the update, the issue has been fixed.