e
1m ago

Lose my file

I was working on my UI and suddenly an error jumped out. I clicked restart button and tried to open my file again, and it shows nothing, both PC and web editor. Besides, I can't download it by right click it in file list, neither backup or revision. Is there anyway to save it? It costed me lots of time working on it and is waiting to be exported to use.

1 reply
30d ago

Hi I am sorry for this. Use this form explaining this so we can recover the file. https://rive.atlassian.net/servicedesk/customer/portals