W
11d ago

GIFS blank?

Gifs render as black. They have no frames when dragged into Photoshop. Please help

5 replies
W
11d ago

Hi, Can you give me more information about this problem? What are you rendering? Can you share the .rev file?

W
(edited) 10d ago

This is the GIF that was rendered

This is the selected artboard

No, I'm not going to share the project file for you to just recreate and say you fixed it without telling me what is wrong. Im expecting a stable platform to have predictable results that I want to use.

10d ago

Thanks for sharing these images. Right now, I don't know what the problem could be. It could be a problem with the file, the typography, or a rendering issue. That's why I asked you for the file. It's the best way to reproduce the problem. I'll try to reproduce it on my own, and I will let you know if I need more information.

10d ago

I've been trying several things, but I haven't been able to reproduce the problem. I need the following information:

Are you using a font, an svg or an image?

What elements are you animating?

Are you animating the size of the artboard?

Could you take a screenshot of the setting you are using in the export?

Are you using mac or windows? Web or app?

Thanks!!

5d ago

Hi Are you still having the same problem?